R&G Brenner’s Commitment to Their Customers

Unlike some of the massive nationwide companies that can afford to treat their clients coldly, R&G Brenner is a small business with deep roots in the greater New York metropolitan area that has to maintain excellent customer service in order to thrive in what is a very competitive market. With tax filing going electronic, software packages making tax preparation easier for many people and major corporations absorbing most of the smaller tax preparation companies, R&G Brenner’s commitment to their customers is an essential component of their continued success.

Initially established in 1941 as a company largely devoted to helping actors, actresses and others involved in the theatre handle their taxes, today R&G Brenner is both the oldest and largest family owned and operated tax preparation firm in the United States that offers its services year round. Starting with just a husband and wife team working from their home, R&G Brenner currently has twenty-eights offices scattered in and around New York City attesting to the company’s continued growth and success. In fact, R&G Brenner is proud to point out its many generational clients, clients that have used their services because their parents and grandparents did. R&G Brenner is truly an integral part of the New York business world.

Needless to say, such success is only possible because of the company’s successful customer service and commitment to maximize the savings for each and every client, whether that involves maximizing a refund or minimizing a liability. Further, employing a range of tax professionals, R&G Brenner stays on the cutting edge of tax law and tax planning strategies, offering their clients excellent, professional, and up-to-date services along with customized personal service designed for their individual clients. As illustrated in detail on R&G Brenner’s website – www.rgbrenner.com – though the company has been around for sixty-nine years it has stayed on top of all the recent trends and services and can easily compete with any of the younger tax preparation companies out there.

Part and parcel of this commitment to their clients is ensuring that they only hire true professionals with excellent credentials and a thorough understanding of the tax code and the wide range of opportunities found within it. A perfect example of this is the Premier Tax Service team, which focuses on the specialized needs of high net worth individuals (people with investible financial assets in excess of $1 million). This ten member team of experts has a combined total of two hundred and sixty five years of tax preparation experience, a fact that graphically illustrates their expertise. Related to this is the fact that unlike many of the major chain operations, many of R&G Brenner’s experts have work for them for many years, meaning that these are well treated professionals with a vested interest in making the company successful by making its clients happy with their work.

Like most small, family-owned businesses, customer service and a commitment to do their very best for each and every one of their clients is essential for success. For sixty-nine year R&G Brenner has shown this commitment and been rewarded with a thriving, successful business.

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